Our Story

Our Story

Hi, I'm Cynthia.

Welcome to NW Urban Coffee.

Coffee has always been more than just a morning routine for me. It's about slowing down, sharing conversations, creating memories, and bringing people together. Some of life's best ideas begin over a great cup of coffee.

After spending more than 35 years in marketing, communications, branding, and helping businesses grow, I decided it was finally time to build something of my own—something that reflects who I am and what I believe.

NW Urban Coffee was created with a simple mission: offer exceptional coffee while supporting the people and communities that make every cup possible.

Whenever possible, I work with partners who share my values of quality, sustainability, and integrity. I believe coffee should be roasted with care, shipped fresh, and enjoyed with the people who matter most.

As an Oregon native, I'm proud to celebrate the Pacific Northwest. You'll find that spirit throughout our company—from our coffee selections and gift ideas to the stories we share and the small businesses we hope to support along the way.

This company is also about second chances.

Like many people, life hasn't always gone according to plan. Health challenges, family loss, and unexpected setbacks changed my path, but they never changed my determination. NW Urban Coffee represents resilience, hope, and the belief that it's never too late to build something meaningful.

Every order helps support a growing dream—one focused on quality products, outstanding customer service, and creating opportunities for others as we grow.

Whether you're starting your day, catching up with friends, or enjoying a quiet moment to yourself, I'm honored you've chosen to spend part of your day with us.

From my home in the Pacific Northwest to yours...

Thank you for supporting a small business and becoming part of the NW Urban Coffee family.

Welcome to the journey.

— Cynthia
Founder, NW Urban Coffee